1. Introduction
Welcome to teedom.co.uk (“Company”, “we”, “us”, “our”), an online pre-designed garment printing company operating within the United Kingdom. These Terms and Conditions govern your use of our website and services.
2. Order Process
2.1 Customers are responsible for selecting their desired garment, including size, colour, and design, from our pre-designed collection.
2.2 Please review your order carefully before submission. We are not responsible for errors made during the ordering process by the customer.
3. Payment and Pricing
3.1 Payment must be made in full at the time of order.
3.2 All prices are inclusive of VAT (where applicable) and are subject to change without prior notice.
4. Delivery
4.1 Delivery times provided are estimates and are not guaranteed.
4.2 We are not liable for delays caused by postal/courier services or unforeseen circumstances.
5. Cancellations
5.1 Cancellations are only accepted if the printing process has not commenced and must be made within 24 hours of the order placement.
6. Returns, Refunds, and Exchanges
6.1 We strive to ensure the quality and accuracy of our products. If there is a manufacturing fault or a discrepancy from the ordered design, please contact us within 14 days of receipt for a return or exchange.
6.2 No Returns for Customer Order Error: Returns or refunds will not be accepted for reasons due to customer order error, including but not limited to the selection of the wrong product, size, or colour. It is the customer’s responsibility to ensure that their order is correct before placing it.
6.3 In cases of manufacturing defects or our error, we will provide a replacement or refund. This does not affect your statutory rights.
7. Intellectual Property Rights
7.1 All pre-designed graphics and text used for garment printing are the intellectual property of teedom.co.uk or licensed to us.
7.2 Reproduction of any content, design, or products is strictly prohibited unless permission is granted.
8. Limitation of Liability
8.1 Our liability for losses you suffer as a result of us breaking this agreement is strictly limited to the purchase price of the product you purchased.
9. Data Protection
9.1 Your personal data will be used in accordance with our Privacy Policy and in compliance with relevant data protection laws.
10. Governing Law and Jurisdiction
10.1 These terms are governed by the laws of the United Kingdom and are subject to the exclusive jurisdiction of the UK courts.
11. Amendments to the Terms and Conditions
11.1 We reserve the right to amend these terms and conditions without prior notice.
Contact Information:
For any queries or concerns regarding these terms, please contact us at:
- admin@teedom.co.uk
- +447857126159
- Teedom.co.uk, Unit 4 Greenhill Industrial Estate, Mytholmroyd, Hebden Bridge, West Yorkshire, HX7 5QF